Our boiler cracked open and water was pouring out all over the floor. I contacted Red's Heating and Cooling through Home Advisor and the owner was at my home in 30 minutes. He showed us what was wrong and explained, in terms we could understand, what the problem was and why it couldn't be repaired and had to be replaced. He ordered a new boiler for us and installed it on the second day after his first visit. As to be expected, there was a few issues that had to be adjusted or corrected, but each time we called, they were back within an hour. They also noted that there was a more efficient way for the system to work, and came back after everything was working properly to make the modification, which took about half a day to do, without extra charge. It was quite refreshing to deal with a company that not only completed the project in a timely manner, but saw a better way and took it upon themselves make changes that we would have never known were possible, because it was working perfectly normally as originally installed. I would recommend this company to anyone.